![]() ![]() As always you can contact us and we will assist you with your order.Īllow up to 24 hours for tracking information and order processing information to be available AFTER you have received your confirmation e-mail that your order has been shipped. Please note that some orders may not be available for tracking through the website because of the shipping methods, item weight and/or price of order. ![]() ![]() ![]() Our customer service representative will be pleased to provide you the status of your order. Login into your account to see.įor more information about your order you can contact us by the chat window in the bottom right of this web site. Special discounted flat rates for our commercial and dealer customers. (*) Additional charges will be placed for orders with size or weight exceptions. Ground Delivery Rates inside the United States (*): If you need faster service, tell us how to ship please note that faster shipping is just that, it will only reduce the shipping time. Orders are shipped by UPS GROUND or USPS Parcel/Global unless other method is preferred. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. Part numbers are also subject to change at any given moment, such as superseded part numbers etc. Please note that we cannot accept any returns on "Pumps, Motors, Electrical Items, Transaxles & Transmissions" at this time, whether the product is used or new. However we will pay the return shipping costs if there was an error on our behalf (if you received an incorrect or defective item, etc.) All returns must follow with an approved RMA#. If you ordered an incorrect item, or the error was on the customers part, the customer will be responsible for return shipping costs. Please note that we have a 20% re-stocking fee, all parts must be in re-sellable condition. You may return new, non-used, unopened items within 30 days of delivery date. ![]()
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June 2023
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